Fort Nelson Public Library October/Novermber 2016

The Library requested a review of its circulation and staff space in order to provide a more welcoming environment for patrons and to create additional programming space. Objectives of the review included increasing the privacy, efficiency and effectiveness of the circulation area; creating more space for staff; providing an open, intuitive and welcoming atmosphere for patrons; providing more programming space and improving the aesthetics and effectiveness of the library entry. The finished project included a new space plan for both library floors with CAD drawings and multiple recommendations.

Recent Consulting Projects



 Fort Nelson Public Library (Fall 2016)

The Library requested a review of its circulation and staff space in order to provide a more welcoming environment for patrons and to create additional programming space. Objectives of the review included increasing the privacy, efficiency and effectiveness of the circulation area; creating more space for staff; providing an open, intuitive and welcoming atmosphere for patrons; providing more programming space and improving the aesthetics and effectiveness of the library entry. The finished project included a new space plan for both library floors with CAD drawings and multiple recommendations.


Mayne Island Reading Center (Fall 2015)

The Library Board wanted to create a more welcoming, aesthetic and efficient interior layout. Objectives included relocation and redesign of the library service desk;new space design and shelving layout for the collection and recommendations on replacement shelving including the negotiation of the purchase, delivery and installation of the new shelving. Also included was preparing a bid process for the construction/deconstruction related work and liaising with potential bidders. The work included developing scaled CAD drawings of the library. 



Organizational Review, Squamish Public Library (June 2015)

This review of the existing organizational structure analysed data, trends, best practices and staff feedback to bring insight and new ideas to light. Comments from the Library director included the following "Thank you so much; there are so many insightful findings and so much food for thought in the report. It will be very useful to me and to the organization as a whole for future decision-making." 

Pender Island Public Library (Summer 2015)

 The Library planned to replace all of its wooden shelving in the adult collection area with new metal shelves and wanted to improve the collection layout in the process.  Collection data including usage and best practices were utilized to create a more intuitive user friendly configuration.  Negotiations with the shelving vendor were initiated in order for final costs to be calculated for a grant application. 

Library Audit, Keyano College, Fort McMurray, Alberta (June 2014)


The Library audit included a site visit to review library operations and the existing use of space. Interviews and focus group meetings were held with stakeholders and library staff.  A variety of college documents, local and provincial library statistics, and library standards were reviewed as part of the assessment process. The objective was to provide guidance for future directions, and determine where best practices could be implemented.

 Pender Island Public Library December 2013

 BPC Library Consulting was asked to review the layout, design and furnishing needs for the Library's Adult Section which had recently undergone a renovation. The project was to create space for casual seating, increase the aesthetic of the area and provide a more user friendly arrangement of the non-fiction collection while keeping the existing shelving. Feedback from the Library was ecstatic "You have given us exactly what we wanted and needed: a plan.  It's a lot to take in and I for one have found different thoughts pop up every time I look through (the report)".......Pender Library Board member.



Space program, Leduc Public Library, Alberta (April 2013)

As a sub consultant to S2Architecture (Edmonton/Calgary), the project involved building a space program to accommodate the library expansion of approximately 5000 sq. ft. The space program took into account the use of existing space and furnishings, while providing new ideas for future programming and collection use.

Library Needs Assessment, Town of Pelham, Ontario (Spring 2013)

As a sub consultant to Performance Concepts Consulting, BPC Library Consulting undertook a facility review of the town’s two library branches.

 Review of Library Operations, Lakeland College, Alberta (June 2012)

The project scope included a review of the Library operations with the intent to better understand their current strengths, learn where enhancements to service delivery and philosophy can be made and develop new strategic directions. The project involved site visits to both Alberta campuses, interviews with staff, faculty, students and administration. The project review included both the Library and the college Learning Center.

Business Plan, Pacific Coast University for Workplace Health Sciences (March 2012)

This new special purpose university located in Port Alberni required a library business plan including staffing, collection and services outline in order to complete the Degree Quality Assurance process with the provincial government.


Space Needs Assessment, Squamish Public Library (November 2011)

The Library has requested a review of their existing space with the intention of reorganizing space for collections, staff and users to accommodate changes in the way the library operates. This project was done in collaboration with Lauren Stara, B. Arch, MLS and former librarian for Whistler Public Library. 


External Review: Kwantlen Polytechnic University Library (December 2009 - January 2010) 

Acting as the external reviewer for the Library self-study, the project involved conducting focus groups with students, faculty, library staff and university administrators. Review of existing library processes was undertaken and a report was submitted in January 2010.

HR project, Squamish Public Library (October 2009)

This project involved the development of a job classification system, review of library staffing trends, salary comparisons with other similar public libraries and rewriting of all job descriptions. Staff workshops at the beginning and end of the project and a report including the new job classification system, cost of implementation and an appeal process were all part of the project deliverables. Project was completed in January 2010 in collaboration with Marnie Wright a human resources specialist.


Library Assessment,  College of the Rockies, Cranbrook BC. (February 2009)

Reporting to the Senior Instructional Officer at the College, the assignment was to review library operations in order to maximize efficiency and resource allocations, determine where best practices could be implemented, and to make recommendations regarding the position of Head Librarian. The project included a site visit, focus groups meetings, staff interviews, analysis of data and a final report with recommendations.



Review of Hospital Library Services, Ministry of Health and Community Services, Province of Newfoundland Labrador, (Summer 2008)

Mandate of this project was to review the existing hospital library system and it involved two weeks of travel throughout the province to assess library facilities, conduct focus groups with hospital employees and interview library staff. On-line surveys were sent to all employees in the four provincial health authorities and included assessment of satisfaction, importance and usage levels of existing library services and resources. An inventory of library services, human resources and facilities was also conducted. A review of best practices in hospital library services was presented along with recommendations for change and improvement. Project partner: Lea Starr, MLS, Assistant Librarian, UBC Libraries, Vancouver, B.C.


Space Plan, Camosun College Library, Victoria BC (Spring 2008)

As a consultant to both architects and librarians, this project provided an analysis of library collections, seating space and workflow. The information was used to design space for an expanded Learning Commons and a reworking of library arrangement and spaces. The project involved determining the needs and functional requirements for the Learning Commons, creating a common vision, leading stakeholder meetings and creating documentation regarding current and projected use of library space. A final report was presented to the college in June of 2008. Project architects: Chow, Low, Hammond of Victoria, B.C.

Consultant to the architects, Strathcona County Public Library, Sherwood Park, Alberta (2007)

As consultant to the architects for the construction of a new $25 million public library project Brigitte worked with library staff to help define their service philosophy, the design of the library and integration of new technology into the building.

Needs Assessment and Business Plan, Quest University Canada, Squamish BC (2006-2007)

This project included the development of a needs assessment and business plan for the University Library including financial, human resource and collections issues. Brigitte was tasked with organizing the appointment of the University’s first Librarian, negotiating a library systems contract and mentored the new librarian during the first year of operation.