BPC Library Consulting was asked to review the layout, design and furnishing needs for the Library's Adult Section which had recently undergone a renovation. The project was to create space for casual seating, increase the aesthetic of the area and provide a more user friendly arrangement of the non-fiction collection. Feedback from the Library was ecstatic "You have given us exactly what we wanted and needed: a plan. It's a lot to take in and I for one have found different thoughts pop up every time I look through (the report)".......Pender Library Board member.
Leduc Public Library (Alberta), Space program April 2013
As a sub consultant to S2Architecture (Edmonton/Calgary), the project involved building a space program to accommodate the library expansion of approximately 5000 sq. ft. The space program had to take into account the use of existing space and furnishings.
Library Needs Assessment, Town of Pelham, Ontario (Spring 2013)
As a sub consultant to Performance Concepts Consulting, BPC Library Consulting undertook a facility review of the towns two library branches.
Lakeland College, Alberta (June 2012)
The project scope included a review of the Library operations with the intent to better understand their current strengths, learn where enhancements to service delivery and philosophy can be made and develop new strategic directions. The project involved site visits to both Alberta campuses, interviews with staff, faculty, students and administration. The project review included both the Library and the college Learning Center.
Pacific Coast University for Workplace Health Sciences (March 2012)
This new special purpose university located in Port Alberni required a library business plan including staffing, collection and services outline in order to complete the Degree Quality Assurance process with the provincial government.
Squamish Public Library Space Needs Assessment (November 2011)
The Library has requested a review of their existing space with the intention of reorganizing space for collections, staff and users to accommodated changes in the way the library operates.
External Review: Kwantlen Polytechnic University Library (December 2009 - January 2010)
Acting as the external reviewer for the Library self-study, the project involved conducting focus groups with students, faculty, library staff and university administrators. Review of existing library processes was undertaken and a report was submitted in January 2010.
Squamish Public Library HR project (October 2009)
This project involved the development of a job classification system, review of library staffing trends, salary comparisons with other similar public libraries and rewriting of all job descriptions. Staff workshops at the beginning and end of the project and a report including the new job classification system, cost of implementation and an appeal process were all part of the project deliverables. Project completed January 2010.
College of the Rockies, Cranbrook BC. Library Assessment (February 2009)
Reporting to the Senior Instructional Officer at the College, the assignment was to review library operations in order to maximize efficiency and resource allocations, determine where best practices could be implemented, and to make recommendations regarding the position of Head Librarian. The project included a site visit, focus groups meetings, staff interviews, analysis of data and a final report with recommendations.
Ministry of Health and Community Services, Province of Newfoundland Labrador, Review of Hospital Library Services (summer 2008)
Mandate of this project was to review the existing hospital library system and it involved two weeks of travel throughout the province to assess library facilities, conduct focus groups with hospital employees and interview library staff. On-line surveys were sent to all employees in the four provincial health authorities and included assessment of satisfaction, importance and usage levels of existing library services and resources. An inventory of library services, human resources and facilities was also conducted. A review of best practices in hospital library services was presented along with recommendations for change and improvement. Project partner: Lea Starr, MLS, Assistant Librarian, UBC Libraries, Vancouver, B.C.
Camosun College Library, Victoria BC (2008)
As a consultant to both architects and librarians, this project provided an analysis of library collections, seating space and workflow. The information was used to design space for an expanded Learning Commons and a reworking of library arrangement and spaces. The project involved determining the needs and functional requirements for the Learning Commons, creating a common vision, leading stakeholder meetings and creating documentation regarding current and projected use of library space. A final report was presented to the college in June of 2008 . Project architects: Chow, Low, Hammond of Victoria, B.C. (To see the final report go to the following link:
Strathcona County Public Library, Sherwood Park, Alberta (2007)
As consultant to the architects for the construction of a new $25 million public library project Brigitte worked with library staff to help define their service philosophy, the design of the library and integration of new technology into the building.
Quest University Canada, Squamish BC (2006-2007)
This project included the development of a needs assessment and business plan for the University Library including financial, human resource and collections issues. Brigitte was tasked with organizing the appointment of the University’s first Librarian, negotiating a library systems contract and mentored the new librarian during the first year of operation.
Brigitte is principle consultant for BPC Consulting, specializing in consulting for public and academic libraries. Her background includes over 30 years of experience working in and managing libraries and as a result she understands the financial, human resource, leadership and technical environment within libraries. Well organized with superior interpersonal, writing, presentation, facilitation, and leadership skills, Brigitte has worked within complex employee environments to achieve dramatic results. User surveys,space planning,marketing, strategic plans, organizational review, human resources, library systems and fundraising are all areas in which Brigitte has extensive experience. An experienced presenter Brigitte has spoken at conferences in the US and Canada. Brigitte holds a Masters in Library Science from the University of British Columbia and has done extensive leadership training through Maricopa Community College, Arizona.
Principal Consultant: Brigitte Peter-Cherneff Email: email@example.com Phone: 250 589 7620 Please leave a detailed message with your name & number and I will return your call promptly. http://www.bpclibraryconsulting.com/
Expertise and Experience
BPC Library Consulting,
Principal consultant 2006 - to present
Salt Spring Island Public Library Association
( volunteer run community library) 2008-2013
Recently retired as Chief Librarian I oversaw the operations of a vibrant library with the help of over 140 volunteers. In 2012 the library opened its new 12,500 sq. ft. Leeds Gold equivalent building.
B.C. September 1993 – October 31, 2007
Director of Library Services
BCIT Library developed one of the provinces first “Learning Commons” providing peer tutor and other student learning support.
Significant building projects included a 110 seat computer commons, a 3000 sq. ft. building addition to the Burnaby campus library, a new campus library for BCIT’s Aerospace campus in Richmond, BC (opened September 2007) and major renovations of the Burnaby campus library.
A successful fundraising program created BCIT’s first digital repository in 2004. Other initiatives included the development of a Library Strategic Plan, Library Service Standards and the implementation of a marketing, planning and objective setting process for the Library.
Managed a staff of 40, including 10 professional librarians and an annual budget of $3.5 million.
Kwantlen Polytechnic University
Director of Student Services (1990- 1993)
Successful management of nine student service areas, over four campus sites with eighty staff, which included: Library, Counseling, Student loans and Awards, Job placement, Co-operative education, Recreation, Instructional media service, Aboriginal, and Disabled students services and three Daycare centers. I worked College partners, government and community agencies to successfully manage this diverse portfolio and was responsible for overseeing several building projects, (libraries and daycares) while at Kwantlen.
While I held the position of Richmond campus Librarian (1986-1990) I was appointed faculty chair for the Kwantlen University College Richmond campus building project ($34 million building) where I worked extensively with the architects and the project manager to ensure faculty input was incorporated into the building plan.
Reference librarian for undergraduate students at the Richmond campus and conducted extensive teaching of information literacy skills as well as college level reference work.
District of North Vancouver
Public Library (1974 – 1981)
Master of Library Science, UBC (1981)
P.D.P Teacher Certification (1974)
Bachelor of Arts, UBC (1972)
Leadership Chair Academy 2003 -2004 (Academic leadership program, Maricopa Community College, Arizona)
Justice Institute – Variety of courses dealing with conflict resolution in the workplace and mediation.
Variety of courses over many years dealing with supervision, coaching and leadership.
Memberships/Committee work (past and present)
Council of Post-secondary Library Directors of B.C. (past president)